Frequently Asked Questions
Everything you need to know about your iQIBLA experience
How long does shipping take for my order?
We typically process orders within 1-2 business days. International shipping usually takes between 7 to 14 business days depending on your location and local customs processing.
What is the warranty policy on iQIBLA smart devices?
All iQIBLA electronic products come with a one-year limited warranty that covers manufacturing defects. Please retain your proof of purchase to facilitate any warranty claims.
Can I return my product if I am not satisfied?
Yes, we offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization.
Are the smart rings water-resistant?
Yes, our smart rings are designed with high-grade water resistance suitable for daily activities like hand washing or light rain. However, we recommend avoiding prolonged submersion in deep water.
How do I sync my device with the iQIBLA app?
Simply download the iQIBLA app from the App Store or Google Play, enable Bluetooth on your smartphone, and follow the in-app instructions to pair your device seamlessly.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.