Returns & Exchanges

At iQIBLA, we stand behind the quality of our smart wearable technology and offer a hassle-free 30-day return policy for all original purchases. If you are not completely satisfied with your device, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and a brief explanation for the return to receive your Return Merchandise Authorization (RMA).

• 2.
  Prepare the Device

  Ensure the product is in its original condition, including all packaging, charging cables, and manuals, to qualify for a full refund or exchange.

• 3.
  Ship the Package

  Securely pack your iQIBLA device and send it to our designated processing center using the prepaid shipping label or instructions provided by our team.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.